Our shop has been family-run in Manchester for 25 years — first by my late husband Paul and me, and now by Lottie and me together. Every piece on this site is chosen by hand and packed by hand.
Paul’s rule still runs the shop: never sell something we wouldn’t wear ourselves. If it doesn’t pass that test, it doesn’t go on the site.
Money-Back Guarantee
I truly believe in the quality of our clothing – and I’m confident you’ll love it too. That’s why we offer a hassle-free 30-day money-back guarantee.
If you’re not completely satisfied with your purchase, simply return it within 30 days and receive a full refund – no questions asked.
FAQs
Once your order is confirmed, you will receive an email with your order number. To track your order!
You can return items within 30 calendar days of receiving them.
- Return shipping costs are the buyer’s responsibility.
- Approved refunds will be issued to your original payment method.
If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly!
We are offering free shipping within the United Kingdom for all orders.
We ship our packages with a Track & Trace code so you can always monitor your order.
You will receive the Track & Trace code via email within 1-24 hours after placing your order.
Ordered the wrong size? No problem. Exchanges are quick and hassle-free.
If our product does not meet your expectations, you can return it within 30 days upon receipt.
Before returning the goods, please contact our customer service at info@victoriapaulmanchester.com and let us know the reason for the return so we can process your request correctly.
Is the checkout secure?
Yes. Your payment is completely secure. All transactions are protected with SSL encryption to ensure your personal and payment information remains safe.

Free Shipping With Royal Mail
Easy Returns & Exchanges
30 Day Money Back Guarantee
Secure Checkout